Your Privacy Matters.
This Privacy Notice explains how Ecowebzim Solutions (“Ecowebzim”, “we”, “us”, or “our”) collects, uses, shares, and safeguards your personal information when you engage with our websites, mobile applications, and services.
Overview
Thank you for choosing to be part of our community at Ecowebzim Solutions. We respect your privacy and are committed to protecting your personal information. This privacy notice applies when you visit our website https://www.ecowebzim.com, use our mobile applications (“Apps”), or engage with related services, sales, marketing, or events (collectively, the “Services”). If you have any questions or concerns, please contact us at support@ecowebzim.com.
When you use our Services, you trust us with your personal information. We explain what information we collect, how we use it, and the rights available to you. If you do not agree with any part of this notice, please discontinue using our Services.
Please read this notice carefully as it will help you make informed decisions about sharing your personal information with us.
Table of Contents
Use the links below to jump to the sections most relevant to your interests or concerns.
1. What Information Do We Collect?
2. How Do We Use Your Information?
3. Will Your Information Be Shared With Anyone?
4. How Do We Handle Your Social Logins?
5. How Long Do We Keep Your Information?
6. How Do We Keep Your Information Safe?
7. Do We Collect Information from Minors?
8. What Are Your Privacy Rights?
9. Controls for Do-Not-Track Features
10. Do We Make Updates to This Policy?
11. How Can You Contact Us About This Policy?
1. What Information Do We Collect?
In short: We may collect information regarding your geo-location, mobile device, and push notifications when you use our Apps.
Information collected through our Apps:
- Geo-Location Information: We may request access or permission to track location-based information from your mobile device to provide location-based services. You can change access or permissions in your device settings.
- Mobile Device Access: We may request access to features on your device, including camera, contacts, SMS messages, social media accounts, storage, and other features. You may modify permissions in your device settings.
- Push Notifications: We may send push notifications regarding your account or the mobile application. You can disable these communications in your device settings.
2. How Do We Use Your Information?
In short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with legal obligations, and/or your consent.
We use personal information collected via our Services or Apps for a variety of business purposes described below. We rely on legitimate interests, contract performance, consent, and legal obligations as applicable. Specific uses include:
- Request Feedback: To request feedback and contact you about your use of our Services or Apps.
- To enforce terms: To enforce our terms, conditions, and policies for business purposes, legal reasons, and contractual obligations.
- Respond to legal requests and prevent harm: To inspect data when we receive subpoenas or other legal requests.
- Deliver services to the user: To provide you with requested services.
- Other Business Purposes: To perform data analysis, identify usage trends, evaluate promotional campaigns, and improve our Services or Apps. Information may be used in aggregated and anonymized form. Identifiable personal information is not used without consent.
3. Will Your Information Be Shared With Anyone?
In short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data based on the following legal bases:
- Consent: When you have given specific consent for a particular purpose.
- Legitimate Interests: When reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: When processing your personal information to fulfill a contract with you.
- Legal Obligations: When required to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes, including national security or law enforcement requirements.
- Vital Interests: When necessary to investigate, prevent, or take action regarding potential policy violations, suspected fraud, threats to safety, illegal activities, or as evidence in litigation.
More specifically, we may need to process or share personal information in the following situations:
- Vendors, Consultants, and Other Third-Party Service Providers: We may share data with third parties performing services for us (e.g., payment processing, data analysis, email delivery, hosting, customer service, marketing). Selected third parties may use tracking technology on the Services or Apps to collect interaction data. Unless described in this policy, we do not share, sell, rent, or trade personal information with third parties for promotional purposes.
- Business Transfers: We may share or transfer information during negotiations or in connection with any merger, sale of company assets, financing, or acquisition.
- Third-Party Advertisers: We may use advertising companies to serve ads. They may collect data about visits to our and other websites using cookies and other technologies to provide interest-based advertisements.
4. How Do We Handle Your Social Logins?
In short: If you choose to register or log in using a social media account, we may have access to certain information about you.
Our Services or Apps allow registration and login using third-party social media account details (e.g., Facebook, Twitter). We receive profile information from your social media provider, which may include your name, email address, friends list, profile picture, and public information. We use this information only for purposes described in this notice or made clear on the Services or Apps.
We do not control and are not responsible for other uses of your personal information by the social media provider. Review their privacy policies to understand how they collect, use, and share information, and to set your privacy preferences.
5. How Long Do We Keep Your Information?
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We retain personal information only as long as necessary for the purposes set out in this notice, unless a longer retention period is required or permitted by law (e.g., tax, accounting). No purpose requires keeping personal information longer than the period for which users have an account with us.
When we no longer have a legitimate business need to process personal information, we will delete or anonymize it. If deletion is not possible (e.g., stored in backups), we will securely store and isolate the information from further processing until deletion becomes possible.
6. How Do We Keep Your Information Safe?
In short: We aim to protect your personal information through a system of organizational and technical security measures.
We implement appropriate technical and organizational security measures designed to protect the security of personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk; access the Services within a secure environment.
7. Do We Collect Information from Minors?
In short: We do not knowingly collect data from or market to children under 18 years of age.
By using the Services, you represent that you are at least 18 or the parent/guardian of a minor who is using the Services with consent. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete the data. If you become aware of data collected from children under 18, contact us at support@ecohosting.co.zw.
8. What Are Your Privacy Rights?
In short: You may review, change, or terminate your account at any time. If you are within the European Economic Area, you have specific rights under GDPR.
You may review or change account information or terminate your account at any time by:
- Logging into your account settings and updating your user account.
- Contacting us using the contact information provided.
Upon requesting termination, we will deactivate or delete your account and information from active databases. Some information may be retained to prevent fraud, troubleshoot issues, assist with investigations, enforce our Terms of Use, or comply with legal requirements.
Opting out of marketing emails: You can unsubscribe using the link in marketing emails or by contacting us. You may still receive service-related emails necessary for account administration. To opt out, you may also note your preferences during registration or update preferences within account settings.
European Economic Area residents have the right to lodge a complaint with their local data protection authority if they believe we are unlawfully processing personal information. Contact details can be found at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
9. Controls for Do-Not-Track Features
Most web browsers, mobile operating systems, and mobile applications include a Do-Not-Track (“DNT”) feature or setting. No uniform technology standard for recognizing and implementing DNT signals has been finalized. Therefore, we do not currently respond to DNT browser signals or any other mechanism that communicates a choice not to be tracked online. If a standard is adopted, we will inform you in a revised version of this privacy notice.
10. Do We Make Updates to This Policy?
In short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice or by sending a direct notification. We encourage you to review this notice frequently to stay informed about how we protect your information.
11. How Can You Contact Us About This Policy?
If you have questions or comments about this policy, you may email us at support@ecowebzim.com or contact us by post at:
Ecowebzim Solutions
Bulawayo, Zimbabwe
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